Ann Taylors Privacy Policy

Introduction

At Ann Taylors, we understand that your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information you provide to us when you visit our website, make a purchase, or interact with our services. By using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

  • Contact Information: When you create an account, place an order, or subscribe to our newsletter, we may collect your name, email address, phone number, and shipping/billing address. This information is necessary to process your orders, communicate with you about your purchases, and send you relevant marketing materials.
  • Payment Information: To complete a purchase, we collect payment details such as your credit card number, expiration date, and CVV code. This information is securely processed by our trusted payment partners, and we do not store your full payment information on our servers.
  • Demographic Information: We may also collect information about your age, gender, and other demographic details to better understand our customers and improve our products and services. You can choose not to provide this information, but it may limit our ability to personalize your shopping experience.

Usage Information

  • Log Data: When you visit our website, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, referring/exit pages, and the pages you visit on our site. This data helps us analyze trends, administer the site, and improve our services.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to enhance your browsing experience, remember your preferences, and collect information about how you use our site. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

How We Use Your Information

  • Order Processing and Fulfillment: We use your personal information to process and fulfill your orders, including shipping your purchases, handling returns and exchanges, and providing customer support.
  • Communication: We may send you order confirmations, shipping notifications, promotional emails, newsletters, and other marketing communications. You can unsubscribe from these emails at any time by clicking the “Unsubscribe” link at the bottom of the message.
  • Personalization: By analyzing your purchase history and browsing behavior, we can personalize your shopping experience, recommend products that may interest you, and display relevant advertisements.
  • Improvement and Analytics: We use the information we collect to improve our website, products, and services, as well as to conduct market research and analyze trends.

Information Sharing

  • Service Providers: We may share your personal information with trusted third – party service providers who assist us in operating our website, processing payments, shipping orders, and providing other services. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
  • Legal Requirements: We may disclose your personal information if required to do so by law, in response to a subpoena, court order, or other legal process, or to protect our rights, property, or the safety of our customers and employees.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transfer, your personal information may be transferred to the new owner as part of the transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or uses of your personal information, as well as any choices you may have regarding your information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. Our website uses secure socket layer (SSL) technology to encrypt your payment and personal information during transmission, and we store your data on secure servers with restricted access. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your information.

Your Rights

  • Access and Correction: You have the right to access, update, and correct the personal information we have on file for you. You can do this by logging into your account on our website or contacting our customer service team at service@anntaylors.com.
  • Opt – Out: You can opt out of receiving promotional emails from us at any time by clicking the “Unsubscribe” link in the emails or by updating your email preferences in your account settings. Please note that you will still receive transaction – related emails, such as order confirmations and shipping notifications.
  • Deletion: If you wish to delete your account or request the deletion of your personal information, please contact our customer service team. We will process your request in accordance with applicable laws and our internal policies.

Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we have collected personal information from a child under 16, please contact us immediately, and we will take steps to delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and, if appropriate, sending you an email notification. Your continued use of our website and services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at service@anntaylors.com. We will respond to your inquiries as promptly as possible.